Lifetime Warranty

Welcome to PetDocile! We stand behind the quality of our products and want you to be satisfied with your purchase. Here is our warranty policy for products purchased through our PetDocilewebsite:


  1. Lifetime Warranty: We offer a Lifetime Warranty against defects in materials and workmanship for lifetime from the date of purchase. If you believe that your product is defective, please contact us to initiate a warranty claim.

  2. Warranty claims: To initiate a warranty claim, please contact us and provide your order number, product name, and a description of the issue. We may require additional information or proof of purchase to process your claim.

  3. Warranty coverage: Our warranty covers defects in materials and workmanship only. It does not cover damage caused by misuse, abuse, normal wear and tear, or unauthorized repairs. We reserve the right to determine the cause of any defects and the validity of any warranty claims.

  4. Warranty remedies: If we determine that your product is covered by our warranty, we will, at our discretion, either repair or replace the product or provide a refund. We may require the return of the defective product for inspection and verification.

  5. Exclusions: Our warranty is limited to the original purchaser and is non-transferable. It does not cover any incidental or consequential damages, including but not limited to lost profits or business interruption. Our warranty is void if the product is modified or altered in any way.

  6. Disclaimer: Our warranty is in lieu of all other warranties, express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. Our liability to you for any damages, whether in contract, tort, or otherwise, will be limited to the amount paid by you for the product.

If you have any questions or concerns about our warranty policy, please contact us.

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